A quality control (QC) program must be in place for each ultrasound unit in the facility....


   "Ultrasound Accreditation Program Requirements" ACR, Revised 6/20/06


Frequently Asked Questions


My systems are under contract/warranty, why would I pay to have my probes tested?

The ultrasound system OEM, Independent Service Organization, or multi-vendor service personnel do not have the diagnostic tools to recognize an image quality problem with a probe. Unknowingly, a sonographer will work to optimize the image quality using a defective probe, one with a few dead or weak elements. The result is lengthier patient scans, lower quality images, multiple re-scans, wasted film, wasted physician reading time, sonographer frustration, and "no problem found" service calls.  Independent probe testing will uncover even subtle problems before they become big problems, usually long before the user sees them in the image. If you are under a service contract, you can have defective or even marginal performing probes replaced for FREE.  If you are limited to "one probe per year", probe testing will find the probes that can be repaired for a fraction of the cost, saving your replacement for when it is really needed.


How will probe testing reduce my cost?

Preventative medicine is recognized as a right way to reduce the cost of healthcare. Likewise, preventative probe testing is used to uncover hidden damage before it turns into expensive failures. Image quality is degraded by common probe problems, most of which can be repaired for a fraction of the cost of a new probe.  Early detection and repair of a potentially serious problem is far more cost-effective than allowing a mission critical probe to suffer a catastrophic failure requiring a high-cost replacement.


How do I know if a bad probe is repairable or not?

Our trained technicians using proprietary probe testing technology provide a graphical report that pinpoints the source of image quality problems. This data is used to determine if a probe can be repaired.  Serial reports can be used to track changes in probe performance over time. Now you have an early warning system that can prevent a costly, unbudgeted surprise.


Hidden Cost of poor probe performance




Direct / Indirect Impact

Clinical Outcomes


Delayed Diagnosis

Delayed Treatment

Possibility for More Expensive or Substitute Tests

Patient & Referring MD Satisfaction



Patient Inconvenience

Delayed Reporting


Additional Hospital Stay

Transportation - OP*

Lost Income - OP*

Personal Expenses - OP*

Ultrasound User / Reader Productivity



Increased Scan Duration

Attempts to Repair

Increased cost / scan

Loss of Productivity

Possible overtime

Increased Training

Administrative Costs and Impacts

Unrecoverable Costs:

- Sonographer

- Physician

- Scheduling

Lost Revenue

Lost Opportunity Cost

Film/Developer Cost

Supplies Cost

Repair down-time

Marketing and "PR" Impacts


"Reselling" the clinical services

Explaining schedule delays & re-testing

Lost Referrals

Lost 3rd Party Contracts

Lost Reputation

*OP-Out Patient




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